Help and contact

Whac a Trump Support

Support information last updated: 23 August 2026

Use this address for app problems, general feedback, moderation questions, privacy requests, and feature suggestions. Whac a Trump is independently published and operated by Ernest Govaerts.

What to include

To help investigate a problem, include what you can from this list:

• device platform and operating-system version;
• app version and build number;
• Rush or 3 Strikes mode;
• what happened, the steps immediately before it, and the approximate date and time;
• your public username and short tag, if the issue involves a leaderboard profile; and
• a screenshot, if it does not expose private information.

Never send your installation secret, bearer token, password, payment details, or other sensitive information.

Delete a profile

1. Open Change Name in the app.
2. Choose Delete Profile.
3. Keep the app open while the online deletion request completes.

After confirmation, the online profile and linked runs, scores, and reports are removed from the live application database, and the app clears the linked local profile data. The audio setting remains.

If deletion cannot reach the server, do not choose Delete Local Only, erase app data, or reinstall until you have contacted support if online deletion matters to you. Those actions discard the only installation credential and can make the old online profile impossible to verify or recover. A username and public tag alone do not prove ownership, so support cannot guarantee manual deletion of a profile whose credential is lost.

More detail is available under Privacy Choices and in the Privacy Policy.

Leaderboard or ranked run problems

• An internet connection is required to start and submit a ranked run.
• If the service is unavailable, the game may continue offline, but that run is not ranked.
• A previously issued ranked result may retry only until its server expiry time.
• Rush and 3 Strikes use separate leaderboards and cannot share scores.

Report or hide a username

Use the exclamation button beside a public leaderboard entry. The app immediately hides that profile on your device and, when the service is reachable, sends a username report. Hiding is local; it does not automatically remove the player for everyone. A report does not automatically block or delete a profile.

If the report cannot be sent because the service is offline, the local hide remains but the report is not automatically queued for later. Email support if further review is needed. The Community Guidelines explain what is not allowed.

Privacy requests

For access, correction, deletion, or other privacy questions, email privacy@whacatrump.com. Include the public username and short tag if the request concerns an online profile, but never send the installation secret.

Email privacy

Email sent to this domain is routed by Cloudflare to the publisher's mailbox provider. Your sender address, message, attachments, and ordinary mail metadata are therefore processed by those providers. Do not include information that is not needed to resolve your request.